Trash compactors are the appliance most people forget is serviceable, which is why so many kitchens have one standing idle behind a cabinet front. They are also refreshingly mechanical: a motor, a gearbox, two drive screws, a ram and a set of safety switches, with very little electronics to go wrong. That means the parts are usually still available and a unit built in the nineteen nineties can often be returned to full working order for a fraction of what replacing it and rebuilding the cabinetry would cost.
The order of a trash compactor visit has been the same here since 1979, and it is worth stating plainly because not every shop works this way. The appliance is tested first. Only once the technician has taken live readings and read whatever the machine has stored about itself does anybody name a part, and only then is a price given. On this appliance in particular, the distance between an inexpensive repair and an expensive one is frequently a single measurement, and taking that measurement costs a great deal less than guessing wrongly about it.
You are given a two hour arrival window rather than an open ended day, and the technician contacts you before setting out. Once the trash compactor has been tested you will be told what has actually happened, described in language you could repeat to somebody else, and given one price for the part and the labor together. Nothing is taken apart until you have heard that price and agreed to it.
Around three trash compactor repairs in four are finished during that first visit. That is not luck. The vans are loaded from our own service history for this appliance in this part of the coast rather than from a generic parts list, so the things that genuinely give out here are already on board. Where something does have to be ordered, you are told what it is, what it costs and when it arrives, and the return appointment is booked before the technician leaves rather than chased afterward.
The makes from our list that build this appliance are set out further down the page, KitchenAid, Whirlpool, GE, Monogram, JennAir, Viking among them. Who built the machine changes the work more than most owners expect. A KitchenAid and a Kenmore can display precisely the same behavior for entirely unrelated reasons, and the sequence of tests that gets to the answer is different on each. That is the reason we ask for a model number when you book: it tells us which platform we are dealing with before the van is even loaded.
Ask us and you will get the numbers rather than a recommendation dressed up as one. Two things settle it: what the repair costs set against a comparable new machine, and how far through its working life this one already is. Once the repair passes half the price of the replacement and the appliance has used up two thirds of the years it was built for, buying new is the better use of the money. Anywhere short of that, and on essentially every built-in or professional appliance whatever its age, repairing is the sensible call. Turning down an afternoon of work costs us less than selling somebody a part they did not need.
Trash Compactor Repair runs in all nine towns on our route: Long Beach, Naples, Belmont Shore, Seal Beach, Huntington Beach, Los Alamitos, Lakewood, Rossmoor and Signal Hill. The price, the warranty and the arrival window are identical in every one of them, weekends included, and there is no travel charge inside the ZIP codes named on our service area pages.
Pick a day and a time that suits the household. The shop confirms your two hour window afterwards.
Included in every visit
Trash compactors are the appliance most people forget is serviceable, which is why so many kitchens have one standing idle behind a cabinet front. They are also refreshingly mechanical: a motor, a gearbox, two drive screws, a ram and a set of safety switches, with very little electronics to go wrong. That means the parts are usually still available and a unit built in the nineteen nineties can often be returned to full working order for a fraction of what replacing it and rebuilding the cabinetry would cost.
Almost always a safety switch rather than the motor. The drawer switch, the top interlock and the key switch are wired in series so that the ram cannot run with the drawer open, and any one of them going open circuit stops the whole machine.
An overload has tripped, a drive screw has picked up debris, or the gearbox is slipping. There is a manual return on most models, and forcing the ram instead is what turns an afternoon repair into a new drive assembly.
The ram has stopped somewhere other than its home position, or the drawer track has bent under a heavy load. Both are recoverable, and both get worse the harder anybody pulls on the handle.
Debris in the drive screws or a gearbox running short of grease. Caught early this is a clean and a regrease; left alone it becomes a gearbox, which is the one genuinely expensive part on the machine.
The charcoal filter has reached the end of its life, or the drawer seal has hardened. Both are inexpensive parts, and replacing the filter on schedule is the difference between a compactor people use and one they stop opening.
The ram is not reaching the bottom of its travel, usually because a limit switch has moved or the drive screws are binding partway down. Measuring the travel settles it in a couple of minutes.
These are the manufacturers from our list that build this appliance type. Each one has a page of its own with the problems we see most often on that make.
Three steps, the same on every job, so you know what the visit involves before anyone knocks on the door.
Call the shop or book online and describe the behavior: the make, the model number if the plate is reachable, and what happens when you run a cycle. The more of that we have in advance, the better the odds the right part is already on the van.
The van arrives inside your two hour window. The technician reads whatever the appliance has stored about itself, meters the circuit that points at, and then explains in ordinary language what has actually happened.
One price for the finished job, parts and labor together, given before anything is taken apart. Most repairs are completed on that same visit, with thirty days on our labor written onto the invoice.
The same service runs across every town on this list, at the same price and with the same warranty.
For the mainstream KitchenAid, Whirlpool, GE and Kenmore units, yes, and reliably so. Rams, drive screws, switches, filters and drawer liners are all still manufactured. It is one of the few appliance categories where a thirty year old machine is a straightforward repair rather than a search.
That is your call rather than ours, but the arithmetic is simple. A working compactor is a repair; removing one leaves a fifteen inch gap in a run of cabinetry that has to be filled with a matching panel or a new drawer stack. The repair is nearly always the cheaper of the two.
Roughly every three to six months in normal household use. It is a two minute job and it is the single thing that keeps the unit pleasant to live with. We carry filters for the common models and will change one while we are there.
Tell us what the appliance has been doing and we will tell you when somebody can be at the door.
Call the shop and speak to somebody who can book you in, or choose your own slot online and we will confirm the arrival window.